1. The policy: This privacy policy notice is served by Eco Funding For Homes Ltd, Company No 14061854 registered in the United Kingdom, having its registered office at Level 6 Stockbridge House, Quayside, Newcastle Upon Tyne, NE1 2HJ; heatergrants.co.uk is a trading style of Eco Funding For Homes Ltd, providing energy efficiency upgrades to domestic heating and insulation under the ECO 4 Scheme in the UK.
The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.
2. Processing of your personal data
Eco Funding For Homes Ltd, as a Controller, are committed to protecting our customers’ Personal Data as per the UK General Data Protection Regulation (“UK GDPR”) that entered force on 25/5/2018. Our ICO Reference is ZA841548.
Eco Funding For Homes Ltd and our commercial partners, maintain records of residential customers’ personal data for providing boiler installation quotations, boiler purchasing and boiler installation.
Customers’ data includes the customer’s name, address, telephone number(s), email address, current boiler manufacturer. This data is processed by Eco Funding For Homes Ltd and its Commercial Partners (surveyors and installers) throughout the validity period of the customer’s request for assistance in sourcing energy efficiency upgrades for their home, and in order to deal with customer’s complaints and/or requests and/or enquiries.
Eco Funding For Homes Ltd also requests consent from its customers, that their Personal Data be used to make appointments for an energy efficiency adviser to visit the customer premises and to conduct a survey for the installation of energy efficiency upgrades including replacement storage heaters, gas central heating, cavity wall insulation, loft insulation and internal wall insulation. The Personal Data will also be used to complete the customer’s application for an energy efficiency grant to pay for the installation work.
If you do not wish to allow Eco Funding For Homes Ltd or its Commercial Partners to process any of your Personal Data as described in this section kindly contact Eco Funding For Homes Ltd at info@ecofundingforhomes.com.
3. Your individual rights
Right of Access
Customers may be informed in more detail about the way Eco Funding For Homes Ltd and its
commercial
partners process data about them by contacting Eco Funding For Homes Ltd at info@ecofundingforhomes.com. The right of
access is
subject to the provisions of the UK Data Protection Act 2018 and the authentication of the
customer.
Right of Erasure (“Right to be Forgotten”)
Customers may request the erasure of any of their Personal Data that is no longer necessary for
Eco
Funding For Homes Ltd’s purposes by contacting Eco Funding For Homes at info@ecofundingforhomes.com. The right to
erasure is
subject to the provisions of the UK Data Protection Act 2018 and the authentication of the
customer.
Data Portability
Customers may exercise the right to data portability by contacting Eco Funding For Homes Ltd at
info@ecofundingforhomes.com. Data portability
is subject
to the provisions of the UK Data Protection Act 2018 and the authentication of the customer.
Right of Updating, Rectification or Minimisation of Personal Data
Customers may update their Personal Data or request the correction of any inaccurate Personal
Data or data
minimisation, by contacting Eco Funding For Homes Ltd at info@ecofundingforhomes.com. These rights are
subject to
the provisions of the UK Data protection Act 2018 and the authentication of the customer.
4. Duration of Personal Data Storage
Eco Funding For Homes Ltd stores customers’ Personal Data for as long as mandated by the UK Law and/or throughout the validity period of the customer’s contract.
5. Eco Funding For Homes Ltd contact information/Complaints
Customers can contact Eco Funding For Homes Ltd for any information on its Privacy Policy and for any inquiry or complaint by email to info@ecofundingforhomes.com or by post at Eco Funding For Homes Ltd, Bede House, 3 Belmont Business Park, Durham, United Kingdom, DH1 1TW.
6. Definitions